Faqs | MixCertificate
Everything You Need to Create, Personalize & Deliver Digital Certificates — Instantly
Frequently Asked Questions
Find answers to common questions about our platform, features, pricing, security and more.
Our pricing is designed to be flexible. We offer plans that scale with your needs — whether you’re a small team issuing a few certificates or an enterprise managing thousands. You can start with our free plan to explore the features, and only pay when you’re ready to grow.
No hidden fees here. We believe in transparent pricing. You pay exactly what’s shown on our pricing page — no surprises, no extra onboarding or maintenance charges.
Yes, absolutely. You’re never locked in. You can upgrade, downgrade, or cancel your subscription whenever you choose, directly from your dashboard. Your data stays safe and exportable.
We take security very seriously. Your data is protected with SSL encryption in transit and AES-256 encryption at rest. We host on secure, ISO-certified data centers and perform regular security audits.
Yes. Our platform is fully compliant with GDPR, CCPA, and other global privacy frameworks. We ensure your data — and your customers’ data — is handled with the utmost care, following strict privacy policies.
Only the team members you authorize. You control access through role-based permissions. Your learners’ certificates are shared securely via private links, ensuring only the right people can view or download them.
Absolutely. Our drag-and-drop designer allows you to fully customize your certificates — add your logo, colors, fonts, and even signatures. You can create multiple templates for different courses or events.
Yes. We offer native integrations with popular tools like Moodle, Shopify, and Zapier, plus a robust API. This means you can connect your certificate platform to your existing systems with ease.
Definitely. Once set up, certificates can be automatically generated and emailed the moment a learner completes your course, attends your webinar, or passes an assessment. This saves countless hours of manual work.
We’re here to help you succeed. You can reach us by email and live chat. We also maintain a comprehensive knowledge base and tutorial library. For our enterprise clients, we provide dedicated account managers and priority support.
Yes. Our team is happy to guide you through your initial setup, provide best practices, and ensure you’re getting the most from the platform right from the start.
Our Help Center is packed with step-by-step guides, video walkthroughs, and FAQs. You’ll find everything from getting started tips to advanced automation tutorials.
Still got questions? We've got answers
Yes, you can generate digital certificates in bulk with Certifier. Also, you mass-export a list of URLs for quick and easy access. To automatically generate certificates & badges, create a group of recipients and add your recipients’ information.Learn more in our blog article on how to use MixCertificate bulk-generator.
After you’ve generated certificates for your group of recipients, you can send them in bulk with one click via e-mail. Each of your recipients will then receive a personalized branded email containing the link to their unique document, which they will be able to download as PDF.
Yes, absolutely! Certifier’s design builder allows you to create custom certificate for your organization. You can adjust the colors and fonts, change the background, and add your logo and other branded elements.
With MixCertificate, you can do more than just create certificates. Our platform allows you to renew, update, or edit already-issued credentials. To do that, go to your dashboard and select the credential you want to update from the existing templates or the issued credentials list.
MixCertificate offers robust advanced features other certificate generators don’t, such as the ability to export credentials in multiple formats. What’s more, it’s tailored to specific use cases, which makes it great for those looking for a certificate maker that fits their unique needs.
Still Have Question ?
Don’t hesitate to contact us about any question you might be interested in.
We are always here for you to solve your queries.
