Invitee-Initiated Changes #
Every confirmation and reminder email contains reschedule and cancel links unique to that booking. Selecting reschedule reopens the booking page with current availability and moves the existing meeting rather than creating a new one. Selecting cancel asks for an optional reason and releases the slot immediately.
Restricting Changes #
Each event type controls what invitees may do:
- Allow both rescheduling and cancellation, which is the default.
- Allow rescheduling only, so the meeting can move but not disappear.
- Allow neither, in which case invitees are directed to contact you.
- Impose a cut-off, such as no changes within two hours of the start time.
Host-Initiated Changes #
Hosts reschedule or cancel from the booking detail panel. Rescheduling can either propose a new time directly or send the invitee a link to choose again, which is usually the more considerate option when the conflict is on your side.
Notifications #
Any change notifies both parties by email, updates the calendar event on the host side, and sends the corresponding update to the attendee’s calendar. A booking.rescheduled or booking.cancelled webhook fires for any subscribed endpoint.
Cancellation Reasons #
Reasons are stored on the booking, shown in the detail panel, and included in exports. Reviewing them periodically is the fastest way to notice patterns, such as a slot that is consistently inconvenient for a particular region.
